New Patients & Dental Fees In Adelaide
Royal Park Dental Provides Payment Plan Options For Dental Work In Adelaide
Welcome to Royal Park Dental! We hope you enjoy your experience with us and we look forward to seeing you regularly.
At your first appointment, you will be asked to complete our ‘Medical History Form’ to provide us with helpful information to best care for your general dental health and meet any specific dental needs. Your general health condition may have a direct impact on your dental health. Therefore, knowing your past and current medical conditions and medications is key to a holistic dental approach.
Our Fees
How do you determine your fees structure?
We are very mindful that cost of dentistry can be a hurdle for some people when comes to seeking dental treatments. As a member of the Australian Dental Association, we regularly review our fees structure to ensure our fees are affordable and competitive without compromising quality of dentistry.
I can’t afford the treatments. What options do I have?
You can find out from Medicare if you are eligible for the various government dental programs such as CDBS, SADS and GDS. We do see patients who are eligible for government dental programs.
Do you offer payment plan?
Yes. We are accredited with the following financing partners:
Why some dentists can offer a cheaper dentistry?
We focus on providing quality dental services and care to our patients. It is not our goal to provide the cheapest dentistry as we believe this could potentially be detrimental to your health and not worth risking.
Below might be some of the reasons for cheaper dentistry:
- They may be using cheaper and inferior materials.
- They may be using older equipment and technology.
- They may not employ qualified dental support staff.
- They may not implement adequate hygiene and infection controls.
- They may charge you little for consultations, exams, and X-rays then charge a lot for the treatments.
Are you a “Preferred Provider” or part of “Members Choice” network?
Royal Park Dental accepts ALL health funds but we are not contracted to specific health funds. Therefore, we are not “Preferred Provider” or "Members Choice" clinic. We believe that private health funds should not influence your right to choose the dental clinic providing your care. Rather, we believe you should see the dentist YOU PREFER to see, choose a clinic that you are comfortable with, and be sure that your dentist knows you, is able to provide continuation of care, and is giving the best treatment available not one that meets a health fund’s pre-set terms and conditions.
Some health funds are engaging in aggressive marketing and telling their patients that they have to attend “Preferred Provider” or "Members Choice" clinics in order to receive dental treatment and to maximise rebates under their insurance policies.
“Preferred Providers” are NOT preferred because of their dental ability, but because they make a financial agreement with the health fund. Health funds then advertise “higher rebates” or “no out of pocket expenses” but only if you visit one of their dentists. If you exercise your choice and right to see a non “Preferred Provider” or "Members Choice" clinic, you’ll then be punished and penalised, i.e. you will receive lower rebate. In addition, health funds impose annual limits on the amount you can claim. If you receive higher rebates back at a "Preferred Provider" clinic, you will reach the limit of what you can claim sooner and then be out-of-pocket. Unfortunately, the health funds focus is to encourage you to go to clinic that they have financial arrangements with because it benefits them to do so, particularly once your limit is used up.
It is very unfair if you pay the same premiums as “John Smith” but get lower rebates because you go to the dentist you prefer. If you pay the same premium, you deserve the best care and the same rebates as other contributors, regardless of where you go.
Once a dentist enters into an exclusive arrangement with a health fund, the funds may reduce their rebate over time, while the dentist’s overheads will probably increase. This means the “Preferred Provider” dentists may work at an increased speed and use cheaper quality materials to maintain their income. Some dentists unfortunately may start to cut corners or make decisions about treatment based on the best rebate payments offered by the health fund, rather than what is the best option for you. There are examples of over-servicing and sending lab work to cheap overseas dental laboratories when decisions are made based on health fund rebates. The health fund has therefore interfered in the decision-making process about your care. The NHS in the UK is an excellent example of the poor level of dental care provided when a third party is the major influence on dental treatment decisions.
At Royal Park Dental, we decided not to join the “Preferred Provider” scheme due to the implications contracted dentistry will have on the quality of dental care available to Australian families. In summary,
(I) The Australian Dental Association (ADA) does not support ‘preferred provider’ contracts and believes that maintaining patient choice is a crucial element to maintaining high standards of dental care in Australia. The ADA believes that contracted dentistry may cause “tiered’ levels of care and that its implementation has not been successful anywhere else in the world.
(II) Preferred providers are not chosen based on their ability but rather because they meet the fee criteria of the health funds and have agreed to their contract terms. Standards of practice are not the private health funds’ top priority.
(III) Under a contract with a Private Health Fund, dentists are not allowed to increase their fees in line with practice cost increases. In this case, the quality of dental care may suffer due to resorting to cheaper alternatives. At Royal Park Dental, we take great pride in working with only the highest quality dental labs, using state-of-the-art equipment and the highest quality materials. We are not willing to trade our standards for cost cuts.
(IV) Contracted dentists are not allowed to reduce their fees, as we may do with certain conditions, because their contract stipulates so. This may lead to overcharging the patient to meet the customary private health fund fees.
(V) Private Health Fund members pay the same premiums and should, therefore, get the same rebates regardless of their dental provider. It is morally wrong for patients who wish to exercise their freedom of choice to get lower rebates. If these patients are getting a lesser rebate they should be paying a lesser premium.
Questions to ask your Health Fund:
Why are you telling me I can’t I see the dentist I prefer if I am paying the same premiums as someone who goes to a “Preferred Provider”?
Why haven’t my rebates increased in line with premium increases?
Why doesn’t the fund charge me lower premiums if I am getting lower rebates back for seeing the dentist I choose to see?
Other Questions to Consider:
Why do dentists make financial arrangements to be “Preferred Providers” with health funds?
Was it because they had trouble filling their appointment book? If so, why?
Are you really getting value for money from your extras cover?
What can you do as a patient to ensure the best care available?
Choose a dentist based on personal recommendations and word-of-mouth. This is our biggest source of referrals at Royal Park Dental. We do not need to rely on arrangements with health funds to secure our patients.
Discuss your treatment and the cost with your dentist. They want to look after you and develop a personalised treatment plan, tailored to your needs.
Review your health insurance policy and ask your health fund the above questions.
We strongly believe that joining the “Preferred Providers” scheme is not in our patient’s best interest.
However, we believe in your right to make an informed decision and hope this explanation was helpful and allowed you to form your own views regarding the matter.
For further information and advice, please read:
To get more rebate from your dental extra cover, please visit:
time2switch, which allows you to compare your policy, choose the right policy, and sign the letter of complaint to help improve private health insurance.
To get more rebate from your dental extra cover, please visit:
time2switch, which allows you to compare your policy, choose the right policy, and sign the letter of complaint to help improve private health insurance.
Your First Appointment
Welcome to Royal Park Dental! We hope you enjoy your experience with us and we look forward to seeing you regularly.
At your first appointment, you will be asked to complete our ‘Medical History Form’ to provide us with helpful information to best care for your general dental health and meet any specific dental needs. Your general health condition may have a direct impact on your dental health. Therefore, knowing your past and current medical conditions and medications is key to a holistic dental approach.
Every patient also has the opportunity to discuss with us about any dental concerns they may have. We have the utmost respect for your privacy hence any conversation or information provided to us will be kept strictly confidential.
*If you need to reschedule your appointment, please give us at least 48 hours notice. Failure to attend an appointment without prior notice may incur a fee.
New Patient Form
Book An Appointment With Us
Royal Park Dental is proud to be one of the leading implant-retained denture providers for our customers who live in Royal Park and the whole of Adelaide. Our team of professionals has years of experience and the most advanced treatment methods, so we are confident in our practices and products perfectly crafted to your dental needs.
Reviews
great customer service, excellent dentists... informative during the entire process.. nothing was too much trouble...😁👍
Steve Skipper1 October 2026I have been going to Royal Park Dental for many years. The staff are kind , caring and professional. The dentists are exceptional. Dr Berly ensures that all my procedures have been pain free , concentrating on high quality dentistry with special attention to my comfort at all times. Dr Berly explains the procedures and makes sure to answer all my questions. The receptionist is friendly face with a welcoming smile and very efficient. I could find a dentist closer to home but I’ll be continuing to go to Royal Park Dentistry !
jean wilson22 September 2026Very good service
Danny Yip14 September 2026Fantasic dentist.Cant praise them highly enough.Had Andy doing my work.A little bit of pain to start with but as day progressed tooth felt fantastic.Highly recommend their service,definalty worth it.
Ajay Mariz (Ajay)12 September 2026Perfection. Can’t rate it high enough.
Annette Gower4 September 2026Really good service, no con jobs.
Peter Hardy1 September 2026Great service, friendly, affordable and we’ll keep coming back - Thank you Team
Phoebe kneebone26 August 2026Very caring and gentle. Not too expensive either 😊
Michelle Robertson20 August 2026I've been going to this dental clinic for many years and have always had excellent service!
Ben Newell20 August 2026Excellent service
dani quintero19 August 2026Dr Caitlin is great, explains everything very clearly and keeps a very upbeat personality to relax you The whole staff is great and very welcoming I had been visiting the same dentist for 35+ years when he retired, so glad I found the team at Royal Park Dental
Scott Halliday7 July 2026Fantastic experience With high anxiety, they made me feel comfortable at all times, will continue to go to this dentist, highly recommended
Jeanette Rivett6 July 2026Beryl has a beautiful kind, caring and compassionate nature She will always ensured treatment is as gentle as possible Highly recommended
Anita Koller13 May 2026The best dentist in Adelaide a very relaxed atmosphere in a home environment lovely staff and very friendly atmosphere 😀 I feel very calm going to this dentist which says alot! I will not go anywhere else! 5 stars I can only give but would give 10 stars ×××××××××× if I could! They have also state of the art equipment!
Lenny Zitzke6 May 2026This is my dentist . 5 stars... I had a check up today, all good 2 fillings need some work. I'm amazed with the kind and helpful staff.
paul Maher1 May 2026I previously had a failed filling at another dental clinic, which left me quite anxious about seeing a dentist again. Then I came to Royal Park Dental and met Dr. Katelyn Chen. Dr. Katelyn not only successfully repaired my tooth, but her angelic smile and genuine care also helped me overcome my fear of dental treatment. She was patient, gentle, and made me feel completely at ease throughout the process. Thanks to her excellent work, I can now smile confidently every day again. I’m truly grateful and highly recommend her to anyone looking for a skilled and compassionate dentist.
Kelly Wei24 April 2026My dentist was absolutely amazing!
Lynne Perkins7 April 2026Professional and friendly
John Ryke17 March 2026The dentists are great at communicating, skillful and practice with integrity.
Amanda Paton16 January 2026Can not speak highly enough of this practice...have avoided dentists for years due to horrible experiences when i was younger, leading to an absolute fear of dentists. Dr. Kaytlin Chen was highly recommended to me and finding her has been a god send. She is the most gentle caring and understanding dentist i have ever been to. Explains everything she is doing with breaks along the way. Her assistant is absolutely amazing as well. Can't thank them enough for their care patience and kindness and curing me of my dentist phobia...also special shout out to Samantha on reception...lovely girl who always greats you with warmth and a smile....
Carolyn Beshara16 December 2025The entire team at Royal Park Dental are amazing. I’ve been going here for a couple of years and everything from a clean to crowns, I’ve been entirely happy with the treatment, both dental and personal.
Rickie Hewson18 November 2025Very happy with my dental services received at Royal park dental. I have had a couple of appointments so far and found Dr Daphne to be very skilled professional and attentive, I won’t be going to another dentist any time soon!
Tracy Christie1 October 2025I hate going to the dentist but they made it as pleasant as it could be. Happy to go back.
Michael McGlinchey20 September 2025Very caring practice Katlin and Sam are awesome highly recommend
Craig Sims19 September 2025Greatest dentist ever! Dr Berly is so vibrant and fun to work with. I never thought going to the dentist would be the highlight of my day but here we are!
Ben Ferrauto14 September 2025Very good service. Friendly helpful prompt. Hcf preferred so is good for me. Free samples products given. Good knowledge great dentist.
Lyn Sawtell10 September 2025Lovely staff. So friendly and helpful. My young daughter was a bit afraid but they did all they could to put her at ease. The dentist was very good and actually more willing to listen and be flexible than all the other dentists we have spoken to. I would definitely recommend.
rita totten31 August 2025Very friendly team! Really good care, the dentists are super informative and helpful! Thanks!
Hermela Kebede20 August 2025Really great dental practice, feels like service and quality. All staff are excellent and professional.
Michael Thomas6 August 2025Wonderful thanks
Aviad Cohen4 August 2025I was so relieved to find that I could get an appointment on the weekend for an acute need
alan mclean27 July 2025Thank-you so much Dr Katelyn & the team. I called up and the receptionist was so kind, understanding and very informative. I came in as an emergency, I was cared for so genuinely & had my treatment carried out very well. I had follow up appointments arranged & im so glad im in safe hands. So grateful for your top expertise & will most definitely continue to be a patient here in the long run!
Shirley Moynes26 July 2025Excellent and honest service. Many thanks 🌞
D H25 July 2025The dentists are absolutely amazing. They made me feel so welcome and comfortable every time I visit. Visiting the dentist normally makes me feel very anxious but not since moving to Royal Park Dental.
Georgia G23 July 2025I was so happy with the dentist and the rest of the crew that works at Royal Park so friendly and definitely kids friendly I would recommend it to anyone.
Halida Becic20 July 2025Amazing service and staff. Dr Kaitlyn is very friendly and professional. Highly Recommended.Thank you
Cherry Reyes19 July 2025Dr Daphne Lee was amazing. She was very informative and thorough. I highly recommend her.
Sue16 July 2025⭐⭐⭐⭐⭐ Royal Park Dental has been fantastic for me and my whole family. The staff are friendly, professional, and always make us feel comfortable. They take the time to explain everything clearly, and they’re especially great with patients who feel nervous. Appointments are always on time, the clinic is clean and welcoming, and the quality of care has been excellent. I highly recommend them to anyone looking for a reliable, caring dental team. Thank you to the whole team for looking after our smiles so well! – Domenica Frisina
Domenica Frisina14 July 2025Great service, very friendly and gentle
KittyNK10 July 2025Outstanding dental clinic. Exceptional and friendly customer service and really gentle and highly skilled dentist. Thank you for your service.
Karen Keavy10 July 2025Royal Park Dental has changed my view on dentists Avoiding them for years I finally needed work done At Royal Park Dental you are treated with respect and a friendly welcome from Samantha the receptionist And being treated by doctor Birley is an absolute pleasure & entertaining I would thoroughly recommend this practice to anyone who has a fear of dentists or has put off treatment for too long My results are fantastic finally I can smile again without fear of exposing my previous poor teeth thanks to Dr Birley s great work
RONALD DRAKE25 June 2025They were so quick taking out summers tooth she has no pain anymore thank you to the people who did it
Jen Galvine25 June 2025Good quality service
Jillian Miller25 June 2025Very friendly staff and excellent service
Deb Brook5 June 2025Awesome staff , Samantha is the warmest and most polite receptionist I've encountered in a very, very long time which makes a hell of a difference, Dr Katelyn is highly gifted , my filling was incredibly well done, and Flawless, her warmth reassuring, definitely glad to return, I have old fillings to replace and new to fill and injections to loathe, but she makes it very bearable, godbless her' !!!!!! ' You won't be disappointed and up she is up front with photos , which is very important and Katelyn is very transparent on her explanations, clear and very honest ! as I've been misled to by other dentist and lied to , exaggerated, ' and my they burn in hell'
Pat Speranza13 May 2025Very friendly and profesional service.
Austin Woodward15 April 2025Very happy with the treatment and advice I have been given. Lou
Lou France26 March 2025Had my initial session with Dr Daphne Lee the other day - she was super lovely, gentle and kind to speak with. I really appreciate how transparent and educational she was in taking her time to explain things to me and give me feedback of how to best care for my teeth. Thanks Team - will certainly be back :)
Jenny Tran18 March 2025I can’t recommend Dr. Katelyn Chen and the team at Royal Park Dental highly enough! After years of waiting for the public dentist and dealing with the effects of poor oral hygiene, Dr. Chen gave me my smile back. I used to struggle with dental anxiety, but since coming here, it's significantly improved. While I still feel a little anxious at the start of my appointments, I always find myself calming down as the appointment goes on, thanks to Dr. Chen’s gentle and understanding approach. From the moment I walk in, I feel welcomed and at ease. Dr. Chen is incredibly professional, kind, and thorough—she takes the time to explain everything and ensures you're comfortable throughout your visit. The clinic itself is modern, clean, and well-organized, and the entire staff is friendly and accommodating. A special shout-out to Receptionist Samantha, who is always so warm and helpful—she truly makes the experience even better from start to finish. If you're looking for a dentist who truly cares about your oral health and overall experience, Dr. Katelyn Chen is the one to see. I’m so grateful to have found such an amazing team who helped restore my confidence with my smile!
She-Arn Reid9 March 2025Friendly staff and reasonably priced service
Andrew Simmons11 February 2025Dr Katelyn is great always a pleasant visit, appreciate all the staff I have met who are always professional and helpful 😊
Kali Ellis31 January 2025Dr Katelyn Chen is patient and thorough. I couldn’t recommend her more highly! I am extremely anxious attending the dentist but she makes it easy, allowing time for breaks and checking in frequently that I am coping. I also appreciate the explanations of what’s happening to my teeth, using imaging which they display in the room. Front of house staff also friendly and welcoming.
Jemma Leonard30 January 2025
My procedure went very well and the dentist was wonderful. However I was surprised by the unkempt & unhygienic waiting area. Dusty lampshades and old soiled chair pads certainly didn't make a good impression.
Coffee Luvr3 January 2025Wonderful care from our family dentist. Dr. Chen is super friendly and caring especially with our kids. 😊
Ryan Carlo Alamban12 December 2024Excellent service, friendly staff and very thorough explanation of the procedure.
David Cordoba2 December 2024Have had a chipped tooth fixed and also a cleaning. Definitely recommend them.
Kym Randell30 November 2024Very accommodating, friendly staff. Dentist is young and she looks after her patients well. I will recommend them o my friends.
Daniel de Koff15 November 2024Very thankful for a good service. I had a difficult tooth and the care was exceptional, and affordable. Lovely staff all round.
Margie Nelson22 October 2024My dentist of 25 years retired but I was very happy to find Royal Park Dental. The staff there are all kind, welcoming and extremely professional. Katelyn did a fantastic job with my root canal. She always made sure that I was comfortable and pain free. She talked to me during my procedure, making me relaxed. I can’t wait to continue having my treatments with her. I would highly recommend this service to everyone. Mirjana D.
Mirjana Despinic12 October 2024I am a new patient at this surgery. Dr Daphney completed my check up and dental treatment with genuine care. The reception staff are very polite and friendly too (unlike other Adelaide dental practices I have tried) Highly recommend this family friendly practice.
Vicky Taylor1 October 2024
Royal Park Dental Adelaide accepts - all health funds
Royal Park Dental Adelaide accepts - all health funds